SHIPPING & RETURNS POLICY

SHIPPING

We ship via Fastway Couriers and added at the time of checkout for a flat rate of €7.99 for the Republic of Ireland and £7.99 for Northern Ireland.

For orders to Great Britain and continental Europe please get in touch at dwell@eilishrickardinteriors.com

RETURNS
Our design team at Eilish Rickard Interiors has hand-picked each product and hope
you love them as much as we do. However, we understand you may need to return your item.

The customer has the right to return the item within 14 days of delivery for a full refund, provided the returned goods are in a saleable condition, in their original packaging and have not been used or damaged.

The customer is responsible for any postage / courier charges to return the item.

Please ensure to use appropriate packaging as only items that reach us in perfect condition will be accepted as
returns.

Please return your order to the following address:

Eilish Rickard Interiors
4 Ashtown Business Centre
Phoenix Industrial Estate
Navan Road
Dublin
D15K6WR
Ireland

Once the item has been returned, we will inspect it and once approved, your account
will be credited. Please allow 28 days for the money to be refunded to your account.

FAULTY OR DAMAGED GOODS

In the unlikely event that you receive an order that is faulty or damaged, please contact our customer service department at dwell@eilishrickardinteriors.com within 3 days of delivery.

Please note your order number and attach clear pictures of the item and the packaging. You will be contacted as soon as possible regarding your exchange or refund.

Get in touch with the Dwell team

If you have any questions about Dwell, please fill out the form below or email dwell@eilishrickardinteriors.com

For interiors queries, please email hello@eilishrickardinteriors.com

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